Privacy Policy

Company Name: RMC Retail and Logistics

RMC Logistics (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, purchase products, or access our logistics services.

1. Information We Collect - We may collect the following types of information: Personal Information: Name, email address, phone number, billing address, shipping address, and payment details. Business Information: Company name, tax identification numbers, and other relevant business details. Technical Information: IP address, browser type, operating system, device identifiers, and usage data when accessing our website. Logistics Information: Order details, shipping preferences, tracking information, and delivery records.

2. How We Use Your Information We use your information to: Process orders and provide products or logistics services. Communicate with you about your orders, deliveries, and customer support inquiries. Improve our website, services, and operations. Comply with legal and regulatory obligations. Send marketing communications (only if you have opted in).

3. Information Sharing We may share your information with: Service Providers: Payment processors, shipping carriers, and IT service providers. Business Partners: Suppliers, vendors, or affiliates directly involved in fulfilling your order. Legal Authorities: When required to comply with law, regulation, or legal proceedings. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security We use industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or storage system is 100% secure.

5. Data Retention We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights Depending on your location, you may have the right to: Access, correct, or delete your personal data. Restrict or object to processing of your data. Request portability of your data. Withdraw consent for marketing communications. To exercise these rights, please contact us at [Insert Contact Email].

7. Cookies and Tracking Our website may use cookies and similar technologies to enhance user experience, analyse site performance, and deliver relevant content. You may disable cookies in your browser settings, but some features of our website may not function properly.

8. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

9. International Transfers If you are located outside United Kingdom, your information may be transferred to and processed in a country that does not have the same data protection laws. We take steps to ensure your information is adequately protected.

10. Changes to This Policy - We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised “Effective Date.”

11. Contact Us If you have questions about this Privacy Policy or how your information is handled, please contact us at: RMC Logistics - hello@rmcLogistics.co.uk